Personal Injury without the pain.
For small, fast-track and multi-track claims, margins are tight, but thanks to software you can improve the client experience, significantly reduce admin, and revolutionise the way you approach medical record review.
Whether it’s 5,000 claims, or 5 cases with 5,000 pages — tracking work doesn’t reduce it… execution does.
Qualify and gather information online or on the phone
Inbuilt PI-specific portals and telephony with instantly accessible recording and transcription provides clients with a more cohesive experience, and solves for:
Incomplete Intake – Key injury details easily missed or inconsistent
Lost Information – No transcripts means vital data can be misinterpreted
Error Risk – Phone-only intake leads to inaccurate or missed details
Missing Evidence – Key documents and photos often need manually chasing
Client Drop-Off – Delays or unclear onboarding cause clients to disengage
On demand guidance & resources
Video is the modern way to concisely explain processes and next steps, providing claimants with everything they need to feel confident about your firm. You also solve for
Repetitive Enquiries – Staff waste time answering the same client questions
Poor Communication – Clients feel uninformed and unsure what happens next
Low Engagement – Lack of a clear onboarding experience reduces confidence
Process Confusion – Clients unprepared for medical appointments or court, causing delays
Automated follow-up and visibility of tasks and communications across your team
Communication and visibility are key to the client experience. Our solution mitigates:
Limited Oversight – Teams can’t see all claim tasks in one view
Inefficient Workflow – Poor structure causes delays and rework
Missed Steps – Key tasks like summaries or drafts risk being overlooked
Manual chasing - time consuming emails and phone calls
AI Drafting and Document Summaries
Save hours organising and summarising medical records using cutting-edge technology. Solves for:
Repetitive Work – Staff waste hours summarising documents manually
Inconsistent Quality – Key details missed without standardised processes
Intake Delays – Manual handling slows cases and frustrates clients
Talent Drain – Junior staff stuck on admin instead of developing skills
Automate letter of claim and portal submissions generation
Using your templates, information about your client’s matters, our AI enabled solution generates suggested correspondence to save valuable time.
Slow Drafting – Letters of Claim and portal content can take hours of fee-earner time
Inconsistent Output – Manual drafting risks errors and compliance issues
Lost Focus – Lawyers stuck on routine work instead of strategy
Process Delays – Manual admin slows progress and client outcomes
24/7 Expense & Appointment Capture
Using your templates, information about your client’s matters, our AI enabled solution generates suggested correspondence to save valuable time.
Incomplete Records – Manual logging causes errors and missing details
Limited Access – Updates restricted to office hours slow progress
Admin Heavy – Fee earners waste time chasing receipts and info
Weak Evidence – Disorganised data weakens claims
Countries
Case/Matter/Claims Types
Legal Clients
“One team member was able to work part time across over 10,000 clients to gather information.”
“Responses increased by 100% to requests for information and documents.”
“80% of people signed up without needing any support from our team.”